By using this website, you acknowledge the practices described in this Privacy Policy. This policy applies to information collected through our website and related online ordering, reservation, event-booking, customer-support, and contact services.
01 Information we collect
We may collect information you provide directly and limited information generated when you use our website, including:
- Contact details such as your name, email address, telephone number, delivery address, and billing address.
- Order details, product selections, special instructions, coupon use, delivery or pickup preferences, and transaction records.
- Account, support-message, event-booking, reservation, review, and other information you choose to submit.
- Technical information such as IP address, browser type, device type, pages visited, referral source, and approximate visit time.
02 How we use information
We use information to operate our restaurant services and website, including to:
- Process, prepare, deliver, and provide updates about your orders.
- Manage accounts, reservations, event requests, customer questions, refunds, and support.
- Verify transactions, prevent fraud, maintain security, and troubleshoot technical issues.
- Improve our menu, website performance, customer experience, and business operations.
- Send service-related communications and, where permitted, promotional offers you may opt out of.
- Comply with legal, tax, accounting, and regulatory obligations.
03 Orders and payments
Online payments may be processed by third-party payment providers. Payment-card information is submitted directly to the payment provider and is handled under that provider's privacy and security practices. We may receive limited transaction information such as payment status, transaction ID, amount, and card type, but we do not need your complete card number to fulfill an order.
04 Cookies and website data
Our website may use cookies, sessions, or similar browser storage to keep your shopping cart active, maintain sign-in status, remember preferences, count visits, and support essential site functions. You can adjust cookie settings in your browser, but disabling necessary cookies may prevent parts of the website from working properly.
05 How information is shared
We do not sell your personal information. We may share information only as reasonably necessary with:
- Payment processors, hosting providers, email providers, delivery services, and other vendors that help us operate.
- Ordering or delivery partners when you choose to use their platforms or services.
- Professional advisers, government authorities, or law enforcement when required by law or necessary to protect rights and safety.
- A successor organization in connection with a merger, financing, sale, or transfer of all or part of the business.
06 Data retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, recordkeeping, dispute resolution, fraud prevention, and legal compliance. Retention periods vary based on the type of information and our obligations.
07 Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, transmission, or storage system can be guaranteed to be completely secure. Please use a unique password and contact us if you believe your account or information has been compromised.
08 Your choices and rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of certain personal information, or to object to or restrict certain processing. You may also unsubscribe from promotional email using the instructions in that message. To submit a privacy request, contact us using the details below. We may need to verify your identity before completing a request.
09 Children's privacy
Our website and online ordering services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
10 Changes to this policy
We may update this Privacy Policy when our practices, services, or legal obligations change. The revised policy will be posted on this page with a new “Last updated” date. We encourage you to review this page periodically.
11 Contact us
If you have a question, concern, or privacy request, please contact Indian Pizza & Bar: